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  1. OpenShift Bugs
  2. OCPBUGS-56476

[IBMCloud] region ca-mon does not support the default VM bx2 type

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    • Informational
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      *Cause*: the default vm type is bx2, but ca-mon not support this type
      *Consequence*: install failed when the VM types are not specified in install-config.yaml
      *Workaround*: specify the supported VM type in the install-config.yaml
      *Result*: mandatory if the workaround does not solve the problem completely
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      *Cause*: the default vm type is bx2, but ca-mon not support this type *Consequence*: install failed when the VM types are not specified in install-config.yaml *Workaround*: specify the supported VM type in the install-config.yaml *Result*: mandatory if the workaround does not solve the problem completely
    • Known Issue
    • Proposed

      Description of problem:

      install cluster in ca-mon region with the default vm type failed, need specify the vm type    

      Version-Release number of selected component (if applicable):

      4.19    

      How reproducible:

      Always    

      Steps to Reproduce:

          1. ipi install cluster on ca-mon region, vm type use the default
      platform:
        ibmcloud:
          region: ca-mon
          

      Actual results:

      install failed, have not found any vm in the resource group:
      
      level=debug msg="found bootstrap address: []"
      level=debug msg="master machine manifests found: [/home/jenkins/ws/workspace/ocp-common/Flexy-install/flexy/workdir/install-dir/.clusterapi_output/Machine-openshift-cluster-api-guests-maxu-ca-mon-19-qzn6x-master-0.yaml /home/jenkins/ws/workspace/ocp-common/Flexy-install/flexy/workdir/install-dir/.clusterapi_output/Machine-openshift-cluster-api-guests-maxu-ca-mon-19-qzn6x-master-1.yaml /home/jenkins/ws/workspace/ocp-common/Flexy-install/flexy/workdir/install-dir/.clusterapi_output/Machine-openshift-cluster-api-guests-maxu-ca-mon-19-qzn6x-master-2.yaml]"
      level=debug msg="found master address: []"
      level=debug msg="found master address: []"
      level=debug msg="found master address: []"
      level=error msg="Attempted to gather debug logs after installation failure: must provide bootstrap host address"
      level=error msg="failed to fetch Cluster: failed to generate asset \"Cluster\": failed to create cluster: failed to provision control-plane machines: machines are not ready: client rate limiter Wait returned an error: rate: Wait(n=1) would exceed context deadline"
      ~                                    
      
      

      Expected results:

       install succeed   

      Additional info:

      specify the vm type to the bx3d-4x20 or other vm types which support in ca-mon install 
      $oc get co | grep -v "True .*False .*False"
      NAME                       VERSION                              AVAILABLE   PROGRESSING   DEGRADED   SINCE   MESSAGE
      authentication             4.19.0-0.nightly-2025-05-19-005500   False       False         True       74m     OAuthServerRouteEndpointAccessibleControllerAvailable: Get "https://oauth-openshift.apps.maxu-mon-19-p.private-ibmcloud.qe.devcluster.openshift.com/healthz": Service Unavailable
      console                    4.19.0-0.nightly-2025-05-19-005500   False       True          True       58m     DeploymentAvailable: 0 replicas available for console deployment
      RouteHealthAvailable: failed to GET route (https://console-openshift-console.apps.maxu-mon-19-p.private-ibmcloud.qe.devcluster.openshift.com): Get "https://console-openshift-console.apps.maxu-mon-19-p.private-ibmcloud.qe.devcluster.openshift.com": Service Unavailable
      ingress                                                          False       True          True       71m     The "default" ingress controller reports Available=False: IngressControllerUnavailable: One or more status conditions indicate unavailable: LoadBalancerReady=False (SyncLoadBalancerFailed: The service-controller component is reporting SyncLoadBalancerFailed events like: Error syncing load balancer: failed to ensure load balancer: Error on cloud load balancer kube-maxu-mon-19-p-czxxv-61f46158dac944d08b6d80d05a54bd1d for service openshift-ingress/router-default with UID 61f46158-dac9-44d0-8b6d-80d05a54bd1d: Failed getting LoadBalancer: Get "https://ca-mon.private.iaas.cloud.ibm.com/v1/load_balancers?generation=2&version=2024-12-17": Service Unavailable
      The cloud-controller-manager logs may contain more details.)  
      
      2. checked with pre-merge build on 4.18 has the same issue.

              cschaefe@redhat.com Christopher Schaefer
              maxu@redhat.com May Xu
              May Xu May Xu
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                Created:
                Updated: